Arivu Technologies
24/7 MANAGED OPERATIONS

Round-the-clock operations, <5 min response SLA.

We provide continuous on-call engineering, SIEM threat monitoring, DKIM/DMARC reputation management, automated backups, and emergency patch deployments under strict SLAs.

MANAGED OPS SPECS< 5MIN SLA
Incident Response SLA< 5 Minutes Contractual
Threat MonitoringBharat Shield SIEM Engine
Backup CadenceDaily Encrypted Snapshots
Patch ManagementZero-Downtime Hotfixes
Bengaluru Senior Ops Engineers
< 5 min SLAContractual

Incident response guarantee

24/7/365Always On

Continuous on-call engineering coverage

100% AuditAudited

Log retention and threat trail history

Zero HandoffIn-House

Direct Bengaluru ops team access

01 / OPS CAPABILITIES

24/7 managed operations capabilities.

SIEM THREAT MONITORING

Bharat Shield Multi-LLM SIEM

Automated threat evaluation and DOM visual-diff change monitoring containing breaches in under 5 minutes.

ZERO-DOWNTIME PATCHING

Hotfix & Security Patching

Deploying critical CVE security patches and framework updates with automated regression test gates.

MAILCOW REPUTATION

DKIM & DMARC Protection

Continuous monitoring of email sender reputation, SPF records, DKIM rotation, and DMARC enforcement.

02 / OPS PHILOSOPHY

Production maintenance isn't a passive status page - it's active containment.

We act within minutes of a threat anomaly, containing vulnerabilities before users or search crawlers notice.

03 / OPS TOOLCHAIN

Curated operations matrix.

01 // SIEM & SECURITY
  • Bharat Shield Threat SIEM
  • Playwright Visual-Diff
  • Rspamd & Fail2Ban
  • CVE Vulnerability Scans
02 // ALERTING
  • PagerDuty / OpsGenie Integrations
  • Telegram & Slack SLA Alerts
  • Uptime Kuma Monitors
  • Prometheus Metrics
03 // BACKUP & RECOVERY
  • PostgreSQL Encrypted Dumps
  • Offsite Cloud Snapshots
  • Disaster Recovery Runbooks
  • Watchdog Auto-Restarts
04 // MAIL REPUTATION
  • DKIM Key Rotation
  • DMARC Policy Enforcement
  • SPF Record Verification
  • Blacklist Removal Desk
04 / INCIDENT WORKFLOW

Our <5 minute incident response flow.

01 // DETECTION (<10S)

Automated Threat Alert

Bharat Shield SIEM detects DOM anomaly or server health check failure.

02 // EVALUATION (<60S)

Multi-LLM Verification

Multi-LLM pipeline evaluates threat vector and confirms classification.

03 // CONTAINMENT (<184S)

Automated Containment

Isolating compromised routes, blocking malicious IPs, and deploying hotfix.

04 // REPORT (<1HR)

Incident Post-Mortem

Delivering comprehensive post-mortem report and root-cause fix.

05 / INSPECTABLE CODE

Managed Operations code snippets.

ops/watchdog.py

Automated watchdog service monitoring production ports and auto-restarting failed processes in under 5 seconds.

1import time
2import requests
3
4def verify_service_health(endpoint: str) -> bool:
5 try:
6 res = requests.get(f"{endpoint}/health", timeout=2)
7 return res.status_code == 200
8 except Exception:
9 return False
10
11while True:
12 if not verify_service_health("http://localhost:3003"):
13 restart_production_daemon("arivu-prod-server")
14 time.sleep(5)
06 / GUARANTEES

Managed ops guarantees.

< 5 min SLA Guarantee

Contractual incident response SLA of <5 minutes for critical P1 outages.

100% In-House Ops

On-call engineering performed entirely by senior engineers in Bengaluru.

Upfront Mutual NDA

Protecting infrastructure credentials and audit logs with formal NDAs.

PRODUCTION SLA PROOF

Bharat Shield Automated SIEM Protection

Multi-LLM threat evaluation pipeline containing critical security vulnerabilities for enterprise-packaging-client.internal in 184 seconds (<5min SLA).

BHARAT SHIELD SLA184S CONTAINMENT
• Threat Vector: SEO Injection Attempt
• Detection: Playwright DOM Snapshot
• SLA Measured: 184 Seconds
• Status: Fully Contained
07 / MANAGED OPS FAQS

Questions about managed operations?

What is your response SLA for P1 critical security incidents?

Under our 24/7 Managed Operations tier, we provide a contractual incident response SLA of <5 minutes for P1 critical security or infrastructure outages (verified by Bharat Shield SIEM).

EXPLORE PRACTICES

Explore Cloud & DevOps or AI & Machine Learning.

Combine 24/7 ops coverage with Terraform IaC clusters or multi-LLM threat engines.

READY FOR 24/7 SLA COVERAGE

Schedule a 30-minute managed ops scoping call.

Speak directly with our senior operations leads in Bengaluru. No sales pitches, no NDAs required to start. We evaluate every brief within 24 hours.